John C. Flood Installation Survey 1) Did we arrive on time? Yes No 2) Did we work in a neat and professional manner? Yes No 3) Did we take care of your home and clean up area when completed? Yes No 4) Did we explain operation of the system and all accessories? Yes No 5) Did we explain operation of the thermostat? Yes No 6) Did we explain warranty information? Yes No 7) Did we place all system literature into file folder and leave with you for easy access? Yes No     Please rate your overall experience with John C. Flood's Services (Bad) 1 2 3 4 5 6 7 8 9 10 (Good)     Why did you choose us as your contractor? Check all that apply. Equipment Brand Name Availability Price Value for Money Salesman's Presentation Reputation of Company Other     What prompted you to call us? Yellow Page Ad Direct Mail Changing Season Newsletter Word of Mouth Our Truck Our Website Internet Search Current Customer     Comments:       Technician's Name:   Your Name:   Phone:   Email:
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