Category: Plumbing

Nov 16

How to Avoid and Fix Frozen Pipes

Posted by christhompson In DIY & How-To, How-to Guides, Plumbing, Winter 0 comment

Although frozen pipes aren't frequently an issue in our area, many pipes installed in local homes simply weren't designed to […]

Nov 02

All About Water Purification Systems

Posted by christhompson In Plumbing, Water Purification 0 comment

Whether you’re hooked up to a municipal water supply or are pumping well water from your own land, there is […]

Oct 19

How to Protect Your Home From Water Main Breaks

Posted by christhompson In DIY & How-To, How-to Guides, Plumbing, Sewer Drains, Water Mains, Winter 0 comment

Noting puts a damper on a home renovation project like water main breaks. Adding a deck, remodeling a garage or adding […]

Sep 21

How to clean your washing machine

Posted by John C. Flood staff In DIY & How-To, How-to Guides, Plumbing 0 comment

It may seem counterintuitive, but did you know that you actually have to clean your washing machine? Most people think […]

Sep 14

Do's and don'ts of bathroom remodeling

Posted by christhompson In Bath Remodeling, DIY & How-To, How-to Guides, Plumbing 0 comment

If you have an outdated or old-fashioned bathroom, you've probably considered sprucing things up with a remodel. A bathroom remodel […]

Aug 17

How to choose the best plumbing company for your home

Posted by christhompson In Plumbing 0 comment

When you find yourself in need of a plumber, there are a lot of options out there. How do you […]

Aug 03

What to do when you don't have any hot water

Posted by christhompson In DIY & How-To, How-to Guides, Plumbing, Water Heaters 0 comment

If you can’t get a single drop of hot water from your home’s taps, you have an issue with your […]

Jul 27

Can I fix a leaky pipe without a plumber?

Posted by christhompson In DIY & How-To, How-to Guides, Plumbing 0 comment

Can you fix a leaky pipe without a plumber? Well, yes, you can. The internet provides step-by-step tutorial articles and […]

May 04

Plumbing problems and concrete slab foundation homes

Posted by christhompson In Plumbing 0 comment

Wet spots underfoot? Weeping cracks in your foundation? An unexpected jump in your water bill? These can be signs of […]

Apr 27

How do I know if I need sump pump repairs?

Posted by christhompson In DIY & How-To, How-to Guides, Plumbing, Sump Pumps 0 comment

Flooding is a big problem, especially if you need sump pump repairs.

A sump pump is not a home feature you’re likely to show off to guests. That lowly sump pump, however, […]

Mar 29

Avoid basement flooding with sump pump repair

Posted by christhompson In DIY & How-To, How-to Guides, Plumbing, Sump Pumps 0 comment

Why is my basement flooding? Having a home with a basement typically means having to deal with flooding every now […]

Mar 15

What is the u-bend in my garbage disposal?

Posted by christhompson In Plumbing 0 comment

You throw food down the drain, flip a switch and — just like magic — it disappears! Or at least […]

Mar 01

6 plumbing skills your college student needs to know before moving out

Posted by christhompson In DIY & How-To, How-to Guides, Plumbing 0 comment

Early spring approaching means college-bound students are starting to receive acceptance letters from institutions of higher learning. As this exciting […]

Feb 22

3 signs it's time to replace your toilet

Posted by John C. Flood staff In DIY & How-To, How-to Guides, Plumbing 0 comment

Could your toilet enter a marathon with all the running it’s been doing lately? Does it wobble when you take […]

Feb 15

Prevent mold with good bathroom ventilation

Posted by John C. Flood staff In Air conditioning, DIY & How-To, Furnace, Heating, How-to Guides, HVAC, Plumbing 0 comment

Bathrooms … they’re supposed to be a little wet and steamy, right? While you shower and bathe, of course! But […]

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John C. Flood

4.8

Jonathan David Marshall

17:11 07 Dec 18

Mike came out right on time at 7am as requested in the beginning of the window. Informed me of what needed to be done and in what way that would be performed. Excellent service all the way around. I requested Mike again to finish up the installation of the faucet and garbage disposal. He was timely very flexible courteous and did a five star job. As we ran into some snags Mike's experience quickly resolved the plumbing challenge. There was a follow up by phone and by email with the invoice and pricing being reasonable / transparent. Thank you So much. -Jonathanread more

Beth Loughery

17:33 20 Nov 18

Cared about my emergency issue. Gave me a temporary solution until the plumber could get there the next day. Provided a text and a picture of who would arrive and when. Plumber called as well to let me know he was on the way. Arrived on time, correctly assessed the situation and fixed issue within a reasonable period of time. Provided and estimate of work as well. Price was fair for the repair. Cleaned up after he was finished.read more

Jen Packard

15:09 15 Nov 18

Eric with John C. Flood came to my house to replace my old kitchen faucet, and he did so expertly! His professionalism and knowledge of the trade is unmatched. I have recommended Eric and John C. Flood to all of my friends and neighbors, and I will have him back to replace my old water tank (which he assessed as a courtesy). Thanks Eric and John C. Flood!read more

Elizabeth Branner

02:07 08 Nov 18

Despite the unplanned and costly nature of my repairs, I have had an excellent experience with John C. Flood. From my first urgent contact to project close, their representatives and service professionals have been responsive, reliable, skilled, personable, fair and experienced. Shout outs to Keith, James Brewer, Jeff Levin, Damon Hatcher Alberto Gomez, plus Rich and Victor. Thank you for a high quality experience despite the circumstances that led to our acquaintance. I will call John C. Flood again with confidence and recommend them to others without reservation.read more

Gretchen Davidian

15:47 01 Nov 18

Andy was amazingly wonderful. He was very good at his job and wonderful with me as a customer. He was patient in answering questions. He coordinated easily with another contractor team who were in the same space at the same time. He is a true gem. He cleaned up after the work even though I said he needn't do that. Thank you for providing such excellent technical service with outstanding customer service, too. Thank you, again!read more

Sue Ahmed

17:04 27 Oct 18

We have been with John C Flood for many years. They have always provided excellent service. We just had a new Bryant heating system installed in our second floor attic. The installation went very smoothly. Technician (Jason Dodson) arrived on time, was very efficient and cleaned up afterwards. Highly recommend.read more

Isaac Natter

22:55 13 Oct 18

John C. Flood is an excellent company that I highly recommend. My plumber, James, arrived within the scheduled time frame. Before he came, I received a text message from the company and a call from him. James successfully diagnosed my plumbing issue, let me know the estimated cost up-front, and did a terrific job fixing the problem. He was friendly and professional throughout, and I always felt like I was in good hands. I highly recommend John C. Flood and James in particular. Thank you!read more

Jaime Willis

13:49 01 Oct 18

Had an emergency - pipe burst in my home, and called 6 different plumbers. John C. Flood was the only group able to send someone out within a few hours time. A supervisor (a managing plumber in their office) came out at first to help do a temp fix while the technician was still on his way. I was only charged $99 for the initial appointment, even though it was an emergency call. They figured out the permanent solution, scheduled the work to be done as soon as possible, gave me an immediate quote for the work, and followed up with a formal written quote as well. They confirmed my appointment time & window two days before the follow up call, called the morning of to confirm both the appointment and to ensure that I had approved the work & charges, then sent an email & text with a photo of the technician who would be arriving to do the work. Everyone was kind, courteous, and professional from start to finish. The final fix wasn't cheap, but I'm confident that their work is solid and will stand the test of time.read more

Toni Genberg

22:17 27 Sep 18

Tom came to inspect my sump pumps that were fairly old and found they had to be replaced, which didn't surprise me. He also replaced one battery backup and added one. Tom did the installations well and explained how to read the battery displays. He was a knowledgeable and friendly man. This was the first time hiring John C Flood and I was quite satisfied.read more

Kellie F

21:14 27 Sep 18

Jason was very professional and fast. He explained everything he was doing as he went along. He explained the importance of getting regular check ups on the Ac unit to make sure it’s functioning properly. I will definitely be using John C Flood again.read more

Susan Olson

16:17 26 Sep 18

I was so impressed with my technician, Harry's, knowledge of how a sump pump works and was quickly able to diagnose it. I had another plumber look at it and he was clueless. He also gave me a very good price and has the job completed quickly and thoroughly. I will definitely use Flood again.read more

Cathy Hayes

20:22 13 Sep 18

Excellent service. Riccardo Peralta was on time, called ahead, professional and thorough in his inspection. He went and got the battery back up system himself and returned to install. He showed me exactly what he did and how to operate everything. Workers like this keep customers coming back. The annual service program can’t be beat! Thanksread more

Geoffrey Seals

20:23 30 Aug 18

I've used them several times. They've always been very professional, and customer oriented. Each technician has been very knowledgeable, and taken the time to explain things to me. I will definitely use them again if needed.read more

Pamela Wachutka

12:04 20 Aug 18

The guys were thorough start to finish. For the estimate, Mike went through each detail and step of the process with me as I asked several questions. During the install, the guys worked quickly and cleanly. s So happy with our choice.read more

dsauers68

14:40 15 Aug 18

John C. Flood Electrician Randall Kranick did an outstanding job repairing our faulty light fixture. He performed the work in a timely manner, offered assistance with a second light pendant that needed new bulbs installed and provided suggestions for other jobs that need to be done around our home. I will definitely be enlisting his services for other electrical jobs in the near future. Thanks again Randall!read more

ben streeter

14:58 07 Aug 18

James Edwards is a technician with high integrity and competence. Although my a/c compressor is 19 years old and probably nearing the end of its useful lifespan, he acknowledged that it still operated and was probably adequate to complete this year's cooling season. I appreciate the honesty and have time now to make a reasoned and well researched decision on the replacement next spring.read more

Gary Switzer

19:41 26 Jul 18

Excellent experience from the first call for a water heater replacement the same day to completion of work by Thomas Baker. Very professional office staff and very knowledgeable. Kept me informed while the Tech was responding and the picture of the service tech and name was a nice touch. John explained what he was going to do in detail and answered my questions in detail. Workmanship was excellent. Warranty was explained in detail and operation of the water heater should issues occur was detailed. I elected to purchase a service plan which resulted in a large savings. Would recommend John C. Flood for all service needs. G.switzerread more

Star Picucci

16:28 29 Jun 18

(December 2017) I knew our AC unit from 1986 was going to need replacing when we bought the house 6 years ago so finally had someone come out to inspect and price - I called 3 friends and 2 recommended John C Flood so figured I would call them. The service call was great and yes the original system needed replacing but only parts of it (For as little as I know about the system I could have easily been told an entire system replacement). The installation team was friendly, on time, and cleaned up after themselves. I will be among the people recommending them in the future. Update: (6/2018) I got a service contract for twice a year inspection and have been having David Lavis from John C Flood do the work- he is great! Explains everything to me, doesn't try to oversell me things and has a 'this might or might not be an issue we will keep an eye on it next time' attitude, and most importantly makes sure the cat does not get out or into the attic!read more

M.J. Stoil

16:38 25 Jun 18

We always use John C. Flood and this last service call explains why. The plumbing technician was intelligent and helpful, diagnosing the problem in literally seconds, explaining it clearly and suggesting alternative options for purchasing the parts needed for repair at our choice of supplier. He even suggested how we might be able to save money over time by purchasing supplies with a lifetime guarantee. The technician came on schedule at a time of our choosing. John C. Flood may cost a bit more for service than other plumbers, but our family finds that the difference is worth it in terms of reliability and future savings.read more

Caroline Wilkie

21:24 20 Jun 18

Had a fantastic experience today. I has some issues that I didn't understand, and didn't know what to expect in terms of the scope of recommendations that would be made. David was incredibly thorough, talked me through his recommendations, and outlined the next steps very clearly. I was using John C Flood for the first time, and based upon my experience with David I signed up for the annual 'contract' immediately. I was looking for a company to trust and rely upon moving forward and I feel confident that I have found it. David is a great representative of the organization - as were the schedulers I talked to in advance; they were also courteous and thorough, with very pleasant to work with.read more

Siang Tsao

13:49 23 May 18

Dave was great at explaining what he was doing. when the pressure switch had to be replaced, he said he could get it and will come by around 4PM the same day. He was also very helpful about suggesting ub putting a drain safety switch for the furnace humidifier. he also recommended putting an electric switch in the furnace room so i don't need to have to connect to external electrical outlet he also recommend i get another CO2 Detector for the mid-level . i plan on using John C Flood for my future needs. excellent experience. if all your technicians are like Dave, then i know they are also great. thank youread more

Jennifer Swift

19:30 18 May 18

Juan did a great job for us. He is very knowledgeable and gave me helpful information about our AC system and how it is running. He made some suggestions, and gave me options for replacing our hot water heater too, without making me feel like he was selling something to me that I didn't need. He went above and beyond and made me feel as if he was not in a hurry to be finished, but that he would take as long as needed to talk through options with me. We've been happy with the work John C. Flood has done for us, and Juan reinforced how pleased we are with their service overall.read more

James Kastner

19:00 18 May 18

Eric was great! He was patient with us in revising the estimate, so we could pick which things we wanted done today, and to stay in our budget. And, he was able to clear a drain that the neighbors say has backed up for 14 years. He was very polite and courteous and even showed me the pipe I did a good job of bursting by not opening my hose bib. I won't do that again!read more

scott handmaker

14:13 11 May 18

Just had my annual AC check up. Dave was very nice and took the time to explain what he was doing and give recommendations. What I really like about this company is their professionalism. It was nice receiving an email detailing what was done rather than the old paper receipt.read more

Sky Cappelletti

14:53 29 Apr 18

Luke took time to help my Mother, who had many questions about our heating and air conditioning. He was incredibly patient, thorough and intelligent. He was very knowledgeable about the different brands of air handler systems, showing us exactly how to program the touch screen as well as the push-button screen controls of our two different panels. He demonstrated all the possible uses of the control panels including sleep and away, while letting us choose a simplified set of uses that we felt comfortable with. Then he was also just as informed about how the huge air processors out back worked, and why one showed 17 events the day that storms caused a power interruption. Luke studied the units carefully and tested individual capacitors until he found the weak capacitor, then found that exact part from all the capacitors in his truck quickly, and replaced it in a jiffy. He took time and effort to clean out the disgustingly dirty coils. When I wasn't busy, he showed me that our dryer vent output was placed too near the A/C handler unit, which had been blasting our lint output towards our intake coils. This had contributed to our filters getting filthy sooner than usual. He suggested different remedies and methods to improve the condition, and told me what else needed to be cleaned in order for our air to be better. He patiently told us about the different MERV numbers on our air filters, and potential pros and cons of those. He also recalled that our system had leaked before, showed me where, and helped advise me about a moisture detector alarm device that we will install soon to prevent further floods or leaks. I asked about UV air scrubbers, so he explained how they work, how much various kinds cost, where those would be installed, and the benefits of scrubbers. He was very polite, even when his boss interrupted with phone-calls to find out information Luke always knew off the top of his head about numerous other customers' air systems. I was both highly impressed and extremely pleased with the service we were privileged to get from this gentleman. We are grateful to feel less ignorant about what is going on inside the air handlers, and to really understand their operation, all because of Luke. Thank you!read more

Virgil Jackson

13:48 19 Mar 18

The tech was very knowledgeable regarding the issue and went beyond just getting the water heater to work but also corrected issues with the vent pipe. Gave detailed instructions on how to deal with any potential issues in the future. Would highly recommend John C. Flood for service in the future. This is our second experience with them and we have been extremely well satisfied with them!read more

D. Lebron

03:10 02 Mar 18

Thomas Baker from John C. Flood was absolutely amazing! He was very informative and extremely helpful! He did a phenomenal job pointing out the problem and showing me step by step what the issue(s) were. He made the experience very comfortable. He is very professional, pleasant, skillful and cares about the CUSTOMER! He will get the job done! I will recommend this gentleman to anyone and everyone who needs work done such as this nature. Great work!!! Thank you to Thomas Baker from John C. Flood!!! He's excellent!!! If you need help, ask for him directly!! Thumbs up! Great work!read more

George Riddick

01:06 25 Feb 18

I am so thankful for John C Flood. They are truly reliable and professional. The technician Michael Dailey was awesome. He know exactly what my problem was, explained in simplicity, and tackled the issue with ease. He also was very pleasant and professional. In addition, the dispatcher Ronnie was also great. Ronnie provided me with outstanding customer service. She was extremely helpful and answered all of my questions regarding payment, coupons, etc. She even went above and beyond to make sure I was a satisfied customer. Ronnie sent another technician (Darwin) on very short notice to insert a camera in my drains to ensure blockage no longer existed. Overall, I am very satisfied and will be utilizing John C Flood's services again.read more

Kimberly Thompson

00:35 10 Feb 18

I initially used another Home Service app to find a plumber to help with a backed up sump pump. While that person was nice, he didn’t seem very confident in his diagnosis or course of action. My husband suggested we call John C. Flood. The young lady who helped me make an appointment was so nice. I also thought it was a FANTASTIC feature that they sent me a text when my Technician Eric was on his way and included his picture! Eric was very friendly and knowledgeable. He had to cut our pipe to release the water trapped in our sump pumps (which were perilously close to overflowing in our basement). I really liked Eric and was very impressed with his bedside manner. He’s a great asset to that company We still have to determine the root cause of the backup and get that fixed in the next few days. We will be sure to call John C. Flood again!read more

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