Winter Heat Pump Tips - Infographic

  • Heat Pump Winter TipsKeep snow, ice, and leaves away from the outdoor unit. This includes the top, sides, and bottom.
  • Make it a habit to look at the outdoor heat pump during the winter months for signs of excessive ice or snow build-up on or around the heat pump. Especially after bad weather.
  • If the unit is covered in snow or ice, it must be removed for it to work properly. Turn the thermostat to Emergency heat or the Off position while removing the snow and ice. You can pour warm water over the unit to melt the snow and ice. Even cold water from a hose will help.
  • Don't use any sharp objects to pick or knock the ice off the coils of the heat pump. This could cause severe damage and personal injury. Once the unit is clear of snow and ice turn the thermostat back to normal heating. If the unit ices up again, call for service.
  • Don't let the outdoor unit sit underneath a leaking gutter. In the winter months, water will drip on the top of the unit and freeze solid. This will restrict the air flow and cause the whole unit to freeze-up.
  • Heat Pumps should be elevated 4 to 8 inches above ground level to keep coils clear of snow and ice and to allow for proper drainage.