John C. Flood of VA Inc.

"I cannot tell you how satisfied I am with your employee Luke. He was so thorough and professional, just a joy. He told me everything I need and what to expect in the future. Thanks again for hiring such an outstanding employee."Daniel D., January 2012

"We recently had your electrician Walter Toledo to our apartment to fix a problem with a main breaker. I've never experienced such good service from an electrician. Walter was on-time, friendly, and capable. He was able to track down a problem that other electricians hadn't in the past. Thanks for the good work!"Craig L., January 2012

"Your team did a great job on my big messy urgent plumbing problem. I will look up all their names on the work order, but Roberto just left. Great job by all. Thanks and happy new year."Chris G., December 2011

"I wanted to share my experience today with your technician, Brandon. He arrived within the timeframe expected, explained the issue and how he was going to resolve it so that I understood, discussed the costs before he began work, and worked quickly to make the repairs. He was polite and helpful. Like past technicians who have come to my home from your company, I felt he did a great job and would not hesitate to recommend your company, and him specifically, to others. Thank you!"Jennifer M., December 2011

"Your plumbing team, Bruce and Kevin, did an amazing job on the installation of my new boiler. They took a tangled mess of old pipes and boiler and made everything brand new. Their attention to detail was what impressed me most. Some of the pipes had to be exposed in my basement den and they were run straight and cleaned up before Bruce and Kevin called it a day. I appreciated their services and John C, Flood has earned another loyal customer."M. McDaniel, December 2011

"I just wanted to say thank-you for great Memorial Day service from Maggie (office) and Jason (technician)."B. Dean, May 2011

"I am pleased and honored to write this letter of commendation regarding the work done and advice given by Kevin Kincaid. Kevin's actions are the model of a relationship between service industry workers and their customers."S. McIntyre, May 2011

"You came by our house 2 days ago. You were right about the liner being the issue with my sewage line. The county came out and fixed it yesterday. You saved me thousands and I can't thank you enough. I really appreciate you shooting me straight. It seemed all the other plumbers I talked to were more concerned with getting the work than looking out for me. Even though it was of no benefit to you, you told me the truth and suggested I get the county involved. It is refreshing to see this kind of good business practice still exists. We will definitely look to flood for any future plumbing work. Thanks again. Happy new year to you and your family."J. Tucker, January 2011

"I am so appreciative of how Kevin, Bruce, Jeff and Danny were able to install my heating system in such a professional manner. They were all so pleasant and worked diligently and efficiently in the installation and the cleaning up of everything once the work was completed! There are very few times that you have people who will go out of there way to help you. I feel that they all did. I thank your company and your professionals for going over and above their duties so that we would have heat. From the bottom of my heart, I thank you all."M. Pratt, December 2010

"I can't say enough good about the two men who are working on our house. They worked hard to get us heat last night. We had only one night of cold. They've worked cleanly and well. I don't know the supervisor relationships at Flood. If you're not their supervisor and somebody else is, please forward this to that person. A contractor business lives and dies by satisfied or unsatisfied customers. They've earned you guys our loyalty, and I'll be sure to let friends know as well. Thank you."R. Zucker, December 2010

"Allow me to express my appreciation for the prompt, efficient and courteous service I received today. One of our air conditioning units went out last night. I called our regular air conditioning company, but they couldn't come until Monday afternoon. On a friend's recommendation, I then called John C. Flood, and spoke to Cindy. She scheduled a technician from noon to 3 PM today. The technician, Tom Goldsmith arrived shortly before noon. I'm a journalist and my wife is a college professor. We know nothing about engineering. We feared the worst. But Tom advised us that we only needed a new capacitor. He had one in his truck, and promptly installed it. He then advised us that our air conditioning unit was built in 2000, and should last 15-18 years. We learned a lot about air conditioning units from Tom. We also learned a lot about courtesy. Thank you so much for the wonderful service."M. Tolchin, September 2010

"During the last heat wave our A/C unit went out and we needed someone to quickly and professionally fix the problem. We have nothing but great things to say about John C Flood if Virginia and its entire staff. Shane, the Service Technician, was very knowledgeable and walked us through the process of determining what unit was best suited for us. Bill and Walter, the installers, were equally professional and personable and worked non-stop to insure that we got our new unit up and running."L. Williams, August 2010

"I wanted to thank the team at your office for the excellent response and service you provided. I called Saturday with a broken air conditioning unit. Tom Goldsmith responded Sunday morning, the part was ordered Monday and installed Tuesday afternoon. With upper 90 degree weather, you can imagine just how horrible it was at the house, with a 90 degree temperature! Tom was also very courteous and professional. The recent lack of care and service by another HVAC company was quite deplorable. I’m so pleased to have discovered your company, and will do business with you in the future. Thanks again, hope your day is going well."K. Mills, Alexandria, VA

"Mr. Edelstein worked from early morning to late night to fix our electrical system. He is intelligent, diligent and knows his stuff. It was a privilege to meet him and work with your company. I called at night and he was there the next morning bright and early. THANK YOU VERY MUCH!"K. Robbins, Potomac, MD

"I wanted to express my HUGE thanks for your quick and great work Wednesday when my heater broke. You guys had Dave here within about 90 minutes of my morning worried call, despite the bad roads and how very busy you likely were all day and week. My house was so cold and I was super worried. Dave saved the day and figured out about 4 different problems with the unit and got the parts from 2-3 different places as I finally had to go to work for a few hours, He assured me I'd be taken care of and even called my cell at 4 to day I could rest inside knowing I would come home to a warm house. I had been so scare and worried that it wouldn't be fixed, but Dave worked so very hard and now I can go into thie weekends blizzard knowing all is warm and well!"M. Joyce,

"I cannot thank you and your staff enough for such a fast, efficient response to my pleas for a new air conditioning unit.... We had already spent a day and evening without air conditioning and it was going on another day of record high temperatures when you came to our rescue. As a business owner, I was pleased to see that another business cared about service as much as we do."D. Rosenthal, Falls Church, VA

""I love John C. Flood of Virginia, let me count the ways!!! Every aspect of my recent move to a tiny, 85-year-old house was frustrating EXCEPT for the installation of my new furnace and hot water heater, thanks to the wonderful professionals you have working at Flood.... THEY ARE THE BEST AT WHAT THEY DO AND HOW THEY DO IT! I feel I got more than my money's worth and I will not hesitate to evangelize the greatness of product and service I received. Please accept this thank-you from a highly satisfied customer.""C. Thomas, Washington, DC

"Quality service by a company with honest, conscientious billing - what a rare find!... Thank you, John C. Flood, for heat, but more importantly, for peace of mind."J. Lyndly,

"John C. Flood has my highest recommendation. I appreciate the very fast response ... in getting my new boiler installed in two days... You guys are all awesome!"J. Berry, Sterling, VA

"... What started out as a small leak became a small flood. That afternoon... my calls for help were answered. Your crew of angels... quickly tackled the problems."T. Murphy, Fort Washington, MD

"... I dealt with your company for the first time this past Tuesday... when I experienced a heating problem. I wanted you to know how satisfied I am with the timely and efficient manner in which my situation was handled. Your staff's personal handling of each step made me feel comfortable and confident in the decision I had to make."C. Monroe, Fairfax, VA

"...Every contact we have had with Flood... has been handled in a thoroughly competent, professional and pleasant manner. What a welcome experience... to find a company that places customer service first."J. Kulick, Oakton, VA

"I recently had the wonderful experience of your prompt and courteous service in my home. Let me say I will heartily recommend your company to all my friends, family and neighbors."J. Schuster, Falls Church, VA

"Thank you all for the fast service. And I wanted to let you know that Herb is wonderful. Friendly , efficient and he cleans up after himself- I love it!. Have a great day and thanks again!"R. Herrera, April 2011

"I am writing to commend three of your employees, Herb Thacker, Jay and Maggie. Herb did a very good job installing a new sump pump for me. Jay came by a few days later to fix a leak in the check valve for the sump pump. Both men were very polite, courteous and professional. Maggie was the first person I talked to each time I called your company and she was so nice and polite and accommodating. Each time I called she scheduled service for the me that very same day. I hope you are aware that these three employees are very good assets for your company. I highly recommend your company to friends. Thanks so much for such good service."D. Piermont, Alexandria, VA

"Shane is a wonderful employee. I have lived in this house for 53 years and I've had many, many repairmen here and he is very polite and patient. He knows what he is doing and I just wanted you to know I appreciate that, I appreciate your company and I appreciate your employee."B. Bond, October 2011

"John C. Flood of VA Technicians and employees. I want to thank you for your courteous and caring people who installed my new furnace on October 28, 2011. This house has never been so warm and they "cleaned up after themselves. You don't find that very often now a days. They showed up when they said they would and gave a "good time" estimate for completing the work. Thank you again, very, very much!"P. Kennedy, October 2011

"Punctual (early, even), knowledgeable, friendly, checked all radiators to see if they needed bleeding, as w/as boiler check. I bought an annual service inspection for a reasonable price."Judith D., November 2011

"Quality service by a company with honest, conscientious billing - what a rare find! Thank you, John C. Flood, for heat, but more importantly, for peace of mind."Jessica Jones, Alexandria, VA - 2011