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"We have the complete coverage service and are very please with it. They have been extremely reliable." We have used John C. Flood for a range of services since we moved to a new home in March 2021. This included replacing a sump pump, replacing heating and air conditioning systems, and upgrading electrical wiring. The company has been excellent each time. They respond quickly and thoroughly. They follow up without question if there are any problems. We have the complete coverage service and are very please with it. They have been extremely reliable.
"I am so glad that I decided to use this service. Jason, M.J., and Dave came out to install a new heating system. Jason was very through in assessing what needed to be done in addition to answering some of my questions."
I am so glad that I decided to use this service. Jason, M.J., and Dave came out to install a new heating system. Jason was very through in assessing what needed to be done in addition to answering some of my questions. The entire team was very professional, they did excellent work and I am so grateful to each of them for just their efforts. I am not sure if replacing a heating system would be viewed as the best experience in home ownership, but this was very close. I will definitely use them again.
"I had leak from faucet above sink and below, and needed to replace garbage disposal."
I had leak from faucet above sink and below, and needed to replace garbage disposal. Ricardo did a great job installing new faucet and garbage disposal. He has been here before and did excellent work as usual. Work was done efficiently and professionally.
"They came on time, very quick response, and very professional. They replaced my water heater and they were very fast and proficient."
They came on time, very quick response, and very professional. They replaced my water heater and they were very fast and proficient. The fee was also reasonable and they went above and beyond. I would recommend this company and will use them again in the future. Thank you John C. Flood!
"I cannot speak highly enough of John C. Flood and specifically Dale Jr. He has repaired my system twice in a moment of crisis and has gone above and beyond to make sure we are happy with the outcome."
I cannot speak highly enough of John C. Flood and specifically Dale Jr. He has repaired my system twice in a moment of crisis and has gone above and beyond to make sure we are happy with the outcome. He takes the time to explain the situation and lays out all the options and processes so clearly so I feel comfortable with what he is doing. The company is excellent at sending people in a timely matter.
"My technician Hudson was personable and willing to explain what he was doing and why."
My technician Hudson was personable and willing to explain what he was doing and why. I appreciate the effort, the efficiency and the care he took with my bathroom. The price much more reasonable than other places I have used before, for the same job. 10 stars!
"It's 18 degrees here and there was something wrong with my heat pump. Diego from John C. Flood came out the same day, diagnosed the problem and ordered the part."
It's 18 degrees here and there was something wrong with my heat pump. Diego from John C. Flood came out the same day, diagnosed the problem and ordered the part. The work should be completed later, which is fine since it's not an emergency. This guy was intelligent and friendly. Recommended!
"Had phenomenal service with John Soto doing my plumbing and Jason Crossley doing HVAC maintenance."
Had phenomenal service with John Soto doing my plumbing and Jason Crossley doing HVAC maintenance. The fact that they both made it out during the snow storm and on a Sunday makes me appreciate the level of commitment this company has for it's customers. Great Work gentlemen!
"Meet with Joe who quoted me the initial price. Honestly not the cheapest quote that I received but his communication and the way we interacted really sealed the deal."
Meet with Joe who quoted me the initial price. Honestly not the cheapest quote that I received but his communication and the way we interacted really sealed the deal. Then I was able to get Scott and Carlos to install the unit...it was great customer service and clear explanations and expectations the whole way through the project. Scott even went and viewed my upstairs unit that was installed by another company and highlighted some of the things that the company did incorrect. Peace of mind is worth saving a few dollars!!! I would definitely recommend John C Flood to anyone knowing that they may be more expensive but it shows in the quality of work.
"Damon arrived on time and quickly diagnosed and repaired the issue with my sump pump."
Damon arrived on time and quickly diagnosed and repaired the issue with my sump pump. He’s very knowledgeable, friendly and professional. I will definitely use his services again.
JEFFRIES J.
"Carlos and the team were very professional and personable at the same time. They were quick and efficient."
Carlos and the team were very professional and personable at the same time. They were quick and efficient. They took care to protect my hardwood floors and walls as they removed and installed my 75 gallon hot water heater. I would definitely recommend John C. Flood!
"Used John Flood services to install Water Heater. Had an excellent experience. The technician was on-time, friendly, and professional."
Used John Flood services to install Water Heater. Had an excellent experience. The technician was on-time, friendly, and professional. Wonderful customer service. John C Flood selected based on family recommendation. Will not hesitate to use John Flood’s services again and recommend to others.
"Today Joshua Grant from John C, Flood installed a new hot water heater in my home. Josh was polite, on time, professional and very knowledgeable of his job."
Today Joshua Grant from John C, Flood installed a new hot water heater in my home. Josh was polite, on time, professional and very knowledgeable of his job. He took the time to explain to me the function of specific gadgets, etc. and also explained the terms/conditions of the warranty. I was very pleased with the service that Joshua provided.
"In one of the worst times I’ve experienced owning a home JC Flood came through and have provided exceptional service to date."
In one of the worst times I’ve experienced owning a home JC Flood came through and have provided exceptional service to date. The quality of their work has been amazing and their customer service beyond reproach. I will never again use another plumbing service in this area, and trust me I’ve experience more than a few.
"I have had problems with my furnace for two months and after numerous technicians, decided to get a second opinion with this company."
I have had problems with my furnace for two months and after numerous technicians, decided to get a second opinion with this company. Dale Jr. came and was extremely thorough and determined to figure out this issue. I would recommend his service any day.
"John Plank assessed my plumbing issues and clearly explained that there were some issues needing address."
John Plank assessed my plumbing issues and clearly explained that there were some issues needing address. He was efficient in addressing several of these concerns, immediately, cleaned up thoroughly, and scheduled further appointments to fix additional problem areas. He explained clearly the status of various plumbing fixtures, researched the issues and advised me of my options. He was easy to work with and earned my trust. I appreciated his expertise.
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